Frequently Asked Questions
Everything you need to know about shopping with The Office of Us.
What is your shipping policy?
We offer standard shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Simply access our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, at The Office of Us, we prioritize ethical manufacturing and use high-quality, sustainable fabrics to ensure our fashion is both durable and environmentally conscious.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.